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Asset & Wealth Management - Data Mesh Enablement & Onboarding - Product Manager - Vice President

JPMorganChase
2 months ago
Full-time
On-site
Jersey City, New Jersey, United States
$133,000 - $215,000 USD yearly
Description

Be the front-line owner of how Asset & Wealth Management teams onboard, get access, and certify use of governed data products across the Asset & Wealth Management Data Mesh ecosystem (including Galaxy)β€”building a scalable, control-ready operating model in ServiceNow.

As a Data Mesh Enablement & Onboarding Product Manager within Asset & Wealth Management Data organization, you will own and run the operating model for onboarding, access, and certification across the Asset & Wealth Management Data Mesh ecosystem (including Galaxy). You will be the front-line β€œgo-to” for onboarding guidance, entitlement approvals, and user supportβ€”ensuring controlled, repeatable, and scalable processes that enable teams to discover, request, and use governed data products effectively. The ideal candidate has strong data acumen, excellent stakeholder management skills, and a process-oriented mindset with experience operating through ServiceNow and certification-based controls.

Job Responsibilities

  • Serve as the primary onboarding leadΒ for Asset & Wealth Management Data Mesh / Galaxy, providing clear guidance on onboarding steps, prerequisites, and expected timelines
  • Own the intake and triage process for data inquiries, managing and delegatingΒ ServiceNowΒ tickets related to data questions, access requests, and onboarding support
  • Facilitate the bi-annual Sandbox Certification process, including planning the cycle, coordinating stakeholders, tracking completions, and ensuring exceptions are minimized and documented
  • Approve the SmartApproval queueΒ for SID/FID onboarding, ensuring requests meet governance and entitlement requirements prior to activation
  • Review and govern BGO roles managed in WEAVE, including certification workflows and maintaining/validating associated use cases for onboarded FIDs
  • Provide high-confidence Q&A supportΒ to stakeholders on what data is available on the Asset & Wealth Management Data Mesh, how it should be used, and how to resolve common onboarding/access blockers
  • Drive operational maturityΒ by standardizing playbooks, defining SLAs, improving self-service pathways, and developing recurring metrics and reporting for leadership
  • Partner with control, governance, and platform stakeholdersΒ to ensure onboarding and certification processes remain audit-ready and aligned with firm standards

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Required qualifications, capabilities, and skills

  • 7 yrs of Vice President level experience in product management, platform operations, data operations, or enablement roles (or equivalent scope/ownership)
  • StrongΒ data acumen: ability to understand data products, lineage/definitions at a practical level, and translate stakeholder questions into actionable guidance
  • Experience runningΒ intake, triage, and workflow managementΒ using tools such asΒ ServiceNowΒ (or comparable enterprise workflow tooling)
  • Demonstrated ability to manageΒ certification-based processesΒ (e.g., periodic access reviews, controls attestations, environment certification) with multiple stakeholders
  • Strong operational rigor: clear documentation, repeatable processes, exception handling, and metrics-driven improvement
  • Excellent communication skillsβ€”able to support end users, influence partner teams, and represent the process with senior stakeholders

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Preferred qualifications, capabilities, and skills

  • Familiarity with data mesh concepts and operating models (domain-owned data products, governed access, enablement patterns)
  • Experience with entitlement/access approval queues and role-based access governance
  • Experience working in Asset & Wealth Management data, analytics, or platform enablement contexts
  • Comfort working across multiple internal systems (e.g., onboarding tooling, certification workflows, entitlement platforms) and translating them into an end-to-end user experience