Job Summary
Responsible for the research, assessment and discovery of new opportunities to enrich internal tools and external customer experiences with more intelligence. Conducts internal and external research to deeply understand stakeholder needs and articulate problems for translation into technology solutions. This job requires leadership through influence and is an individual contributor role that does not have direct responsibility for supervision or performance management of staff.Job Description
Core Responsibilities
Understands, internalizes and articulates internal stakeholder and external customer needs throughout the product lifecycle.
Performs competitor, user, and technology research to create differentiated value for stakeholders with cutting-edge AI capabilities
Collaborates closely with delivery team to craft actionable product requirements that drive key outcomes for the business
Assesses and concisely communicates value and risks of new product initiatives to develop and defend POV for product features/benefits.
Conducts feasibility assessments, capability gap analysis (i.e., what is wanted vs. what is attainable).
Exercises critical thinking; examining the opportunity set, asking "why", and evangelizing a product roadmap that supports the business.
Consistent exercise of independent judgment and discretion in matters of significance.
Other duties and responsibilities as assigned.
Required Skills
User-centric - you can step into the shoes of stakeholders to understand and articulate their problems
Critical thinking - you can decompose a problem into components and work systemically toward a solution
AI understanding and enthusiasm - you have a passion for AI, an understanding of basic concepts, and a thirst to learn more about the technology and its applications
Analytics - you have a respect for data and can identify when data can help make a decision and where to source it
Collaboration - you have the most important skill for any Product leader - clear, concise, tailored written and oral communication
Growth mindset - you are hungry to learn and adapt to new findings and developments as the environment demands
Preferred Experience
Large Language Models (LLMs),
Designing and executing A/B testing strategies within products, leveraging data-driven insights to significantly impact product outcomes.
Product positioning and value proposition articulation in support of GTM activities
Here's a look at just some of the perks and benefits we make available to our US-based employees:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Skills
Analytics, Customer Experience (CX), Product Management, Stakeholder Relationship Management, User ResearchWe believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relevant Work Experience
7-10 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.