DescriptionYou enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager in Customer Acquisition Marketing Platforms (CAMP), you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. In this role, you will lead the product strategy within Digital Channels for our Auto & Home Lending Businesses, ensuring that we're working on the most impactful priorities, clearing blockers for both teams, and communicating the impact of our work.
Job responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Connects dots within Auto & Home Lending and Digital Channels, navigating our organization to act as key conduit and ambassador for our Lending businesses
- Partners on key leadership updates and deliverables, ensuring we’re working on the right priorities across Digital Channels in partnership with Auto & Home
- Develops the holistic product strategy/roadmap across area products, ensuring we’re driving growth, and more engaged/satisfied customers
- Raises the bar on the quality of our digital experience by infusing data and design best practices, connecting the end-to-end customer journey (including outside of digital), and clearing risk & blockers
Required qualifications, capabilities, and skills
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Great communication skills with a natural attention to detail
- Ability to make recommendations and progress in the face of ambiguous and at times overlapping priorities
- Prior experience managing stakeholders, with the ability to influence and motivate around shared goals
Preferred qualifications, capabilities, and skills
- Demonstrated prior experience working in a highly matrixed, complex organization
- Agency, consulting or similar background in fast-paced, outcome- oriented environment with stakeholder management
- Experience with personalization, experimentation, A/B testing, and associated best practices