Strategic Program Manager

Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes.

We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels.

Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step.

The Strategic Initiatives group focuses on driving and managing key projects and initiatives that align with the organization's long-term strategic goals and transformation.  The Program Manager in the Strategic Initiatives group is responsible to:

• Assist the project sponsor and functional department owners to develop the business case and proposal for new initiatives
• Be accountable for delivering each program's expected outcomes
• Ensure the framework and approach of the Strategic Initiatives organization is properly leveraged
• Work with and direct project managers and teams in the course of executing on strategic initiatives
• Overcome program risks and navigate issues and escalations to return programs to Green health status
• Ensure transparency and appropriate program insights through reporting and other communication vehicles for consumption by senior leaders and stakeholders

Required skills and qualifications:

• 5+ years of experience in program management role, specifically in business operations of technology companies
• Exceptional skills in leadership, facilitation, business transformation, organization, and change management
• Excellent communication skills to liaise with stakeholders and manage expectations
• Proven track record of managing programs from inception to completion
• Ability to analyze complex problems, develop solutions, and make data-driven decisions
• Strong organizational skills including the ability to manage multiple projects and prioritize tasks
• Strong leadership skills to manage and motivate teams
• Awareness of industry standards and best practices related to technology project management
• Proficiency in project management and desktop productivity applications (e.g. Smartsheet, Microsoft Office, Microsoft Project, Sharepoint)
• Ability to effective communicate ideas and information in a presentation format

Preferred skills and qualifications:

• Bachelor's degree or a combination of education and relevant work experience
• Project Management certification such as Project Management Professional (PMP), Certified Scrum Master (CSM), Master Project Manager (MPM), etc.

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is Candescent’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance, and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people. Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.