TITLE: Sr. Product Manager
POSITION TYPE: Full Time (W2)
LOCATION: Mountain View, CA
ABOUT
WorldLink:
WorldLink
is a rapidly growing information technology company at
the forefront of the tech transformation. From custom
software development to cloud hosting, from big data
to cognitive computing, we help companies harness
and leverage today’s most cutting-edge digital
technologies to create value and grow.
Collaborative. Respectful. Work hard Play hard. A place to
dream and do. These are just a few words that describe
what life is like at WorldLink. We embrace a culture of
experimentation and constantly strive for improvement and
learning.
We take
pride in our employees and their future with continued
growth and career advancement. We put TEAM first. We are a
competitive group that like to win. We're grounded by
humility and driven by ambition. We're passionate, and
we love tough problems and new challenges. You don't
hear a lot of "I don't know how" or "I
can't" at WorldLink. If you are passionate about
what you do and having fun while doing it; tired of rigid
and strict work environments and would like to work in a
non-bureaucratic startup cultural environment, WorldLink may
be the place for you.
WHO
we’re looking for:
We are
looking for a Sr. Product Manager who will be responsible for specializing in Headless Commerce Experience, you will collaborate closely with cross-functional teams, including product, engineering, design, business/category leaders, content management, and operations, serving as the full product owner throughout the innovation process. Your primary focus will be on driving B2C/B2B web application development using operable, reusable modules, and extensions, ensuring seamless integration with backend commerce features, frontend digital touchpoints, content management systems (i.e. AEM – Adobe Experience Manager), operational tools, and REST APIs.
You will be responsible for leading initiatives that shape the future of the eCommerce platform, specifically focusing on headless commerce experiences. By leveraging your deep technological expertise and thought leadership, you will guide the development of cutting-edge solutions that enhance customer experiences and drive business growth.
Role
and Responsibilities:
-
Internalize and deeply understand mission and strategies, as well as the mission and objectives of the eCommerce team.
- Distill vision and strategy for the team and get all members of the cross-functional team excited.
- Develop and maintain the product roadmap, including: vision, market and competitive intelligence, requirements, prioritization, adoption, communication, partner support and training.
- Present product plans and updates to senior leadership and successfully influence outcomes that contribute to the company’s mission and growth.
- Act as the full product owner, effectively communicating the "why" behind the product and addressing complex challenges with cross-functional stakeholders (engineering, business, content, design).
- Demonstrate ability to collaborate effectively with cross-functional teams, ensuring their readiness and alignment with the product roadmap during setup and implementation phases.
- Sets goals and measures to define what success looks like for the products they are working on, and how the teams contribute to these goals.
- Simplify complexity by analyzing intricate issues and developing efficient solutions across product offerings.
- Prioritize features and enhancements to discern between urgent and important, and important vs. obvious.
- Provide data-driven insights and feedback to inform product development.
- Keep projects on track and communicate effectively with stakeholders across all levels.
- Thoroughly document research and requirements to facilitate rapid execution.
- Plan, organize and manage projects to achieve a predetermined goal.
- Monitor and measure launched products and feed learnings back into the product development process.
- Write product specifications, work with designers to build mocks, collaborate with engineers and engineers to ship features.
- Review detailed product development, marketing documents and media materials as needed.
Required Experience and Education:
-
10+ years of experience in eCommerce in a product role delivering highly successful experiences.
- Bachelor’s degree in business or computer science or equivalent field.
- Master's degree in business, technical or equivalent field is preferred but not required.
- Experience in Cart/checkout and payment space (preferably 5+ years of experience in this area).
- Experience in developing and implementing product roadmap using data-driven approach.
- Subject matter expert working in e-Commerce and meaningful experience building and shipping products.
- Experience driving elements of the product development lifecycle such from product vision to scaling, go-to-market strategy, driving requirements, and product launch.
- Experience managing day-to-day technical and design direction, collaborating with Design and Engineering teams.
- Experience clearly articulating product features, benefits and differentiators to stakeholders.
- Experience leading teams in a fast-paced environment.
- People management experience and/or ability to pivot from individual contributor to a people manager.
Necessary Skills and Attributes:
-
Self-motivated
individual with the ability to thrive in a team-based or
independent environment.
- Detail-oriented with strong
organization skills.
- Ability to work in a
fast-paced environment.
- Limited supervision
and the exercise of discretion.
- Ability to influence multiple stakeholders without direct authority.
- High degree of ownership and accountability, with a demonstrated track record of owning products end-to-end with clear measures of success.
- Comfortable with ambiguity in a rapidly changing environment with the ability to pivot quickly.
- Track record of coordinating and overseeing the entire end-to-end process of a project.
- Strong ability to write detailed product specifications.
- Stellar design instincts and product taste.
- Ability to plan, organize, prioritize and track multiple assignments and projects providing updates to stakeholders.
- Demonstrated competency in both oral and written communication modes for both internal and external personnel at various levels.
- Ability to develop tasks and work assignments, based on sometimes vaguely defined objectives.
- Ability to think and act holistically beyond work-stream and bridge it all together.
- Excellent presentation skills and confidence presenting to C-level executives.
- Strong technical and analytical skills and is proficient in Confluence, JIRA, Smartsheet/Airtable, Tableau/Google Analytics/Firebase and/or other analytics tool.
- Adaptability, negotiating, critical thinking and time management.
- A never-ending desire to learn and grow.
Physical Demands:
The
physical demands described here are representative of
those that must be met by contract employee to
successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
functions.
While
performing the duties of this job, the contract employee is
occasionally required to stand, clean, crawl, kneel, sit,
sort, hold, squat, stoop, stand, twist the body, walk, use
hands to finger, handle, or feel objects, tools or
controls, reach with hands and arms, climb stairs or ladders
and scaffolding, talk or hear, and lift up to 20 pounds.
Specific vision abilities required by the job include
ability to distinguish the nature of objects by using the
eye. Operate a computer keyboard and view a video display
terminal between 50% - 95% of work time, including prolonged
periods of time. Requires considerable (90%+) work utilizing
high visual acuity/detail, numeric/character distinction, and
moderate hand/finger dexterity.
Performs
work under time schedules and stress which are normally
periodic or cyclical, including time sensitive deadlines,
intellectual challenge, some language barriers, and project
management deadlines. May require working additional time
beyond normal schedule and periodic travel.
WHAT
we’ll bring:
During
your interview process, our team can fill you in on all the
details of our industry-competitive benefits and career
development opportunities. A few highlights
include:
-
Medical
Plans
- Dental
Plans
- Vision Plan
- Life &
Accidental Death & Dismemberment
- Short-Term
Disability
- Long-Term Disability
- Critical Illness/ Accident/ Hospital Indemnity/ Identity
Theft Protection
- 401(k)
WHAT
you should know:
Our
success begins and ends with our people. We embrace
diverse perspectives and value unique human
experiences. WorldLink is an Equal Employment
Opportunity and Affirmative Action employer. All employment
at WorldLink is decided on the basis of
qualifications, merit, and business need. We endeavor
to continue our footprint as a diverse organization by
highlighting opportunities for all people. WorldLink
considers applicants for all positions without regard to
race, color, religion or belief, sex, (including pregnancy and
gender identity), age, national origin, political affiliation,
citizenship status, marital status, military/veteran status,
genetic information, sexual orientation, gender identity,
physical or mental disability or any other characteristic
protected by applicable laws. People with disabilities who need
assistance with any part of the application process should
contact us.
This
job description is designed to cover the main responsibilities
and duties of the role but is not designed to be a
comprehensive list of all.
Salary/Pay Range: $60.00-$76.00/hr (Depending on experience)