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We are seeking a results-driven Product Owner to lead our clients SMB Payment Strategy, focusing on pay-in and payout solutions. The ideal candidate will have a deep understanding of SMB financial processes, including money-in and money-out workflows. This role involves driving digital journey enhancements and spearheading digital marketing campaigns.
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What You Will Do:
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- Define and execute product roadmaps for SMB payment solutions, ensuring alignment with business goals.
- Lead cross-functional teams to design, build, and launch innovative pay-in and payout products.
- Conduct market research to understand SMB payment trends and customer needs.
- Develop and maintain a deep understanding of customer pain pointsΒ
- Collaborate with internal teams including marketing, engineering, and sales to deliver product launches and improvements.
- Act as the primary product liaison ensuring smooth integration and compliance.
- Establish KPIs and monitor product performance, making data-driven decisions to enhance user experience.
- Lead efforts to optimize payment processes for contractors, B2B, professional services, and retail segments.
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What You Bring:
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- 5+ years of product management experience, with a focus on SMB payments.
- Proven track record in developing and scaling pay-in and payout products.
- Strong knowledge of payment rails including merchant services, ACH, and RTP.
- Experience in digital marketing and customer journey optimization.
- Exceptional analytical, problem-solving, and decision-making skills.
- Ability to navigate complex regulatory environments.
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