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PMO Program Manager

American Century Services
Full-time
On-site
Kansas City, Missouri, United States

About Us

American Century Investmentsยฎ is a leading global asset manager with over 65 years of experience helping a broad base of clients achieve their financial goals. Our expertise spans global equities and fixed income, multi-asset strategies, ETFs, and private investments.

Privately controlled and independent, we focus solely on investment management. But thereโ€™s an unexpected side to us, too. We direct over 40% of our profits every yearโ€”more than $2 billion since 2000โ€”to the Stowers Institute for Medical Research. Our ongoing financial support drives the Instituteโ€™s breakthrough work and mission of defeating life-threatening diseases like cancer and Alzheimerโ€™s. So, the better we do for our clients, the more we can do for everyone.

All 1,400 of us across the globe are inspired every day by the unique difference our hard work can make in so many lives. It shows in the curiosity we bring to every initiative, the deep relationships we build with our clients, and the way we treat each other in the hallway. If youโ€™re excited to learn more about us, we canโ€™t wait to learn more about you.

Role Summary

The Program Manager is responsible for the management and coordination of programs from initial planning to delivery, inclusive of cross-team and cross-organizational activities and results. You are the primary liaison for the program tactics and are accountable for program execution. You will collaborate across the cross-functional teams, managing risks, handling financials, communicating status, and documenting all aspects of the program. You will work collaboratively with all participants to maintain the overall software development life cycle and ensure the on-time, quality delivery of products to deliver on key technology solutions and business value through efficient, disciplined, and predictable program execution.

This hybrid position will be based out of our Kansas City, MO office.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the U.S. without visa sponsorship, now or in the future.

How You Will Make an Impact

  • Lead all phases of the project lifecycle, including, but not limited to project plan creation, program kickoffs and internal status meetings, handling timeline, budget, achievements and deliverables

  • Work with program team to identify program risk, plan for risk response and mitigation and proactively monitor program risks and resolutions

  • Strategic partner for business and technology team members to broker decisions, program trade-offs and ensure successful delivery of program

  • Support scrum of scrum and PI planning sessions

  • Assist and communicate effectively with all levels of leadership in decision-making, program management, and initiative implementation

  • Use and support the development of PMO templates, standard methodologies, and training to the organization to improve current processes

  • Integrating the business strategy and knowledge of software capabilities (current and future) into vision and direction for all programs

  • Participating in technology/solution decisions with architecture and product teams for programs, to include ensuring that technical design, unit testing, deployment, and implementation requirements are accurately documented

  • Collaborating with team members and partners to ensure business and functional requirements are available to the team for execution

  • Demonstrate understanding of, contribute to, and communicate the product's vision to the team, from the point of view of the customer, end-user, or partner

What You Bring to the Team (Required)

  • Bachelorโ€™s degree or relevant equivalent work experience

  • 7-10 years of program management experience in an Agile environment

  • Experience managing and leading delivery of product development-based programs and/or strategy-based programs, and develop strategic program plans

  • Your experience in effectively communicating program status, risks, scope, etc. to clients

  • Experience facilitating meetings to secure decisions and identify next steps

  • Effective communicator (written and verbal)

  • Validated time management, organizational, and leadership skills

  • Desire to drive collaboration across teams

  • Ability to build relationships with leadership, resources and partners through essential aspects such as influencing, communication, facilitation, and trust

  • Proven experience with leading programs in an Agile (Scrum) and/or SAFe framework

  • Prior experience with project management software

  • Ability to travel as needed, about 5-10%

  • Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven

Additional Assets (Preferred)

  • Experience with financial management is preferred

  • Proficient in Microsoft Office, including MS PowerPoint, MS Project, and MS Visio

The above statements are not intended to be a complete list of all responsibilities, duties, and skills required.

What We Offer

  • Competitive compensation package with bonus plan
  • Generous PTO and competitive benefits
  • 401k with 5% company match plus annual performance-based discretionary contribution
  • Tuition reimbursement, formal mentorship program, live and online learning

Learn more about our benefits and perks.

Employees are required to be in the office on a scheduled frequency. Adherence to this schedule is essential to fulfilling the expectations of the role.

American Century Investments is committed to complying with the Americans with Disabilities Act and all other applicable Equal Employment Opportunity laws and regulations. As such, American Century strives to provide a reasonable accommodation to any qualified individual under the ADA to perform essential job functions.

We encourage people of all backgrounds to join us on our mission. If you require reasonable accommodation for any aspect of the recruitment process, please send a request to [email protected]. All requests for accommodation will be addressed as confidentially as practicable.

American Century Investments believes all individuals are entitled to equal employment opportunity and advancement opportunities without regard to race, religious creed, color, sex, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, gender, gender identity, gender expression, age for individuals forty years of age and older, military and veteran status, sexual orientation, and any other basis protected by applicable federal, state and local laws. ACI does not discriminate or adopt any policy that discriminates against an individual or any group of individuals on any of these bases.

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American Century Proprietary Holdings, Inc. All rights reserved.