Company Overview
Established in 2016, TEAMology launched as one of the first companies to emerge from Penn State University's Invent Penn State commercialization ecosystem. Since 2016, TEAMology has focused on better understanding how to develop a personalized solution to meet students' social, emotional, and mental health needs. This research and development led to creating what is now known as TEAMtalk – an AI + human technology that provides kids with an opportunity to directly connect and be supported by the six TEAMology characters that grow with them. Partnerships such as Penn State and the public media company WQED, home of "Mister Rogers' Neighborhood," are helping to expand the important work of TEAMology.
TEAMtalk offers a scalable machine learning + human approach to engage directly with children. Our student-facing solution creates a safe, non-threatening, non-judgmental space for children to express themselves and their concerns. The whole-system solution baselines, coaches, and produces actionable outcomes to strengthen a child's mental well-being while also triaging issues through a proprietary triage approach based on a Multi-Tiered System of Supports model. Through daily check-ins, conversational evidence-based assessments, and personalized coaching and content, TEAMtalk will deliver information to educators about each student's strengths and growth opportunities as well as the ways an educator can help increase the child's social and emotional abilities. TEAMtalk identifies the need for triage and can operate as an extension of the in-school support team to mitigate challenges before they escalate and become bigger issues. TEAMtalk provides insights for individual students and classrooms, and it can be beneficial school-wide in helping educators identify the greatest challenges students are discussing and trends over time.
Role Summary
As we expand our global reach and increase the educational impact of our programs, TEAMology is hiring for a dual role of Customer Success & Product Management. We are searching (may promote internally) for the candidate who cares deeply for the health and well-being of student and staff success in the public K-8 education sector and thrives in a multi-tasking, start-up company environment with many moving parts and targeted outcomes.
Responsibilities
Benefits
Additional Information
The job is primarily performed indoors in a traditional home office setting; The individual is constantly required to talk, hear, stand, or sit for extended periods of time while using a computer, telephone, or other productivity devices to communicate with other personnel, clients/customers/students and conduct business. While performing the duties of this job, the individual may occasionally be required to reach with their hands and arms. The person in this role must frequently use their hands to finger, handle, feel, or operate objects and computer keyboards. The person in this role is occasionally required to climb, balance, stoop, bend, kneel, crouch or crawl, squat, turn/twist, and smell. They must also be able to occasionally lift, carry, push, or pull up to 5 pounds and/or occasionally lift, carry, push, or pull up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
TEAMology reserves the right to alter, change, modify, and/or terminate this job posting at any time without notice or obligation. No recruiters, please; principal applicants only.
TEAMology is proud to be an equal-opportunity employer. Employment with our company is based solely on a person's merit and qualifications directly related to professional competence. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, pregnancy, or related condition (including breastfeeding), sexual orientation, national origin, genetics, disability, age, or veteran status, or any other or any other basis protected by law.
TEAMology is also committed to providing reasonable accommodation to qualified individuals with disabilities in the employment application process. TEAMology will also consider reasonable accommodations to enable qualified individuals with disabilities to perform essential job functions.