The Payments Transformation Team sits at the forefront of a rapidly changing Payments industry, seeking to keep J.P. Morgan at the cutting edge. The team is responsible for the Corporate & Investment Bank Payments businessβs Transformation agenda from strategy-to-execution to improve product delivery, organizational agility, and enable execution of innovative products and solutions to our clients. The team supports all product lines across Payments and sits central to leadership across our Product, Technology, Design, Operations, Sales, and Client Service & Implementation organizations, where capability building, agility coaching, commercialization, investment governance, technology modernization, and end-to-end product delivery optimization is top priority.Β Β
As a CRM Product Manager within JP Morgan Payments, you will be responsible for providing thought leadership, developing roadmaps, and assessing solutions. Your role will necessitate significant collaboration and strategic leadership. You will facilitate workshops with key user community members, including the front-line sales team across payment product areas, deal controls organization, and pricing and billing team, to brainstorm future business processes. You'll lead user interviews to test our assumptions on what features and functions add the most value to the user community. You will create the product roadmap by prioritizing and sequencing the features & functions into a product roadmap. You will work with our Technology team to ensure what is being built meets the user objectives.Β You will monitor project progress, adjust resources and priorities, collect, document, and archive all required development artifacts and ensure platforms are integrated properly to support the future Payments CRM.Β
Job ResponsibilitiesΒ
Β
Required qualifications, skills and capabilitiesΒ
Β
Preferred qualifications, skills and capabilitiesΒ