Analyze data to produce insights that shape our understanding of our customers, partners their usage patterns, and opportunities to improve their experience.
Collaborate closely with product managers and cross-functional partners to inform decisions and set strategy within a product team.
Evaluate data tracking and quality on product and collaborate with engineers to implement solutions where needed.
Develop business cases in support of new major initiatives and channels.
Collaborate with cross-LOB product owners, architects, and others to develop long term vision for omnichannel customer experiences
Deliver executive updates to the heads of Digital, Technology and others as appropriate
Work directly with design and development to create research, advanced prototypes and pilots for evaluating emerging technology and channels for conversational AI
Partner with product owners to perform sprint planning and prioritization of the supporting scrum teams in order to align with roadmap priority and targeted planning, maintain product “play book”
Lead competitive insights on the team, including understanding of marketplace, consumer insights, and competitive benchmarks
Demonstrate ownership of requirements through knowledge expertise, removal of barriers and synchronization with broader product team.
Maintain strong control practices by perform monthly control validation of feature accuracy.
Required qualifications, capabilities, and skills
5 years of strategy and/or product management or relevant experience as well as record of individual technical achievement
Experience with agile product development and software delivery lifecycle
Expertise in defining business cases with strong written communication with strong presence and can effectively synthesize, visualize and communicate your ideas to others.
Experience in creation of consumer facing digital products
Ability to prioritize projects and efforts according to business need and industry trends
Familiarity with the business services and offerings associated with Chase a plus
Demonstrated ability to manage tight delivery timelines and calmness under pressure
Commitment and self-motivation suitable to a start-up team
BA or BS in applicable field of study
You are highly proficient with SQL and have experience with Business Intelligence tools (e.g. Tableau).